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Leaders Of Transformation

Want to grow your business? Make a greater impact in the world? Become a leader in your industry?

Every week our host Nicole Jansen interviews business leaders and difference makers who are transforming the world with their strengths, passion and expertise. Tune in weekly to hear inspiring stories of transformation, overcoming obstacles, and global impact.

From freeing women and children from the sex trafficking industry, to transforming the way we do business and interact with others, these leaders of transformation will inspire and equip you to be the difference maker and world changer you were born to be.

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Dec 10, 2021

Feeling a little zoomed out? Want to make your meetings more professional and engaging? This week our guest is Lauren Sergy – public speaking and interpersonal communication expert and author of the new book, UNMUTE! How to Master Virtual Meetings and Reclaim Your Sanity.

Listen as we discuss the differences between virtual and in-person meetings, how to prevent zoom fatigue, set your camera correctly, and make the most of your virtual meetings every time!

Lauren Sergy is a public speaking and interpersonal communication expert who has helped thousands of professionals become more powerful communicators. She has worked with clients and audiences in Canada, the United States, the UK, and beyond, including KPMG, Grant Thornton, Cargill, T-Mobile and many more. She teaches business communication seminars with the University of Alberta.

Her first book, The Handy Communication Answer Book, was featured on the Best Reference books of 2017 list by Library Journal. Her current book, UNMUTE! How to Master Virtual Meetings and Reclaim Your Sanity, is available at online book retailers worldwide.

“Details are part of communication! This long overdue book is about approaching virtual meetings with intent, as opposed to merely being a victim. Share it with your co-workers.” - Seth Godin, author of This Is Marketing

Lauren lives in Edmonton, Alberta with her endlessly patient husband and two energetic kids, who are always looking for new ways to interrupt her virtual meetings. To find out more about Lauren and access her many articles, videos, and resources on communication, go to:

What We Discuss with Lauren Sergy in This Episode

  • The difference between virtual meetings and in-person meetings
  • What leaders need to know
  • Establishing clear expectations for participants in advance
  • How to minimize zoom fatigue and increase productivity
  • Setting your camera correctly
  • Camera and team meeting etiquette
  • How to use polls and PPT effectively
  • Managing multiple screens while staying present with meeting participants
  • How to prevent multi-tasking during meetings
  • How to ensure that people feel engage in the conversation
  • The importance of maintaining eye contact
  • When and how to use PPT, polls, and other engagement tools

Episode Show Notes:

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